How to Use the Metro in Istanbul: 7 Simple Etiquette Rules

Crowded carriages, blocked escalators and people bumping into each other make the metro more stressful than it needs to be. This short guide, written by someone who commutes by metro in Istanbul every day, sets out seven simple rules that help everyone travel more calmly.

Before You Board

1. Prepare your ticket Have it ready before you reach the ticket gates so others do not have to wait behind you. If you do not have a ticket or do not know how to get one, ask the station staff rather than other passengers.
2. Decide how you will use the escalator Choose whether you will stand or walk before you reach it. If you stand, stay on the right and do not approach from the left, so the left side remains free for people who want to walk.
3. Queue at the arrows In Istanbul, arrow signs on the platform show where the doors will stop. Wait at the sides and keep the middle clear; if someone is already there, stand behind them rather than next to them, so two lines form at each door.

On the Train

1. Let passengers off, then board calmly Leave the gap between the two lines free for people getting off, then board in single file. If there is not enough room when it is your turn, wait for the next train instead of squeezing in.
2. Move away from the doors Head towards the middle of the carriage. You are more likely to get a seat when someone leaves, and you will not block passengers who want to get off.
3. Keep luggage clear of the doors Bags left by the doors slow down every stop. Depending on the train, use the space under or behind the seats or at the end of the carriage. On some light-metro carriages, the raised area at the end is intended for luggage; you may sit there if you are very tired, but give it up when a passenger with luggage boards.

Getting Off and Leaving the Station

Leave through the middle of the door and, as far as possible, in single file. Use the stairs and escalators to exit. Lifts are intended for passengers who cannot use stairs: people who are unwell, older passengers, disabled passengers and people with a pushchair. If none of these applies to you, leave the lift for those who need it.

Why These Rules Help

Following these simple habits lets everyone travel more peacefully and reach their destination sooner. The advice is based on the daily experience of an Istanbul metro commuter, together with the signs at metro stations and the announcements made on the network.